Telus customer service Things To Know Before You Buy

Telus customer service Things To Know Before You Buy

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I've had problems Together with the Tech Support for the house World wide web also so tricky we invested in excess of an hour or so coping with a difficulty. I’ve been owning for months and months.

Skilled was ready to stroll me by means of my concern and helped pinpoint the place the trouble was occurring and encouraged me of an alternate so I could get my task concluded. I so appreciated his help and endurance in strolling me as a result of the several scenarios. He adopted up with information on my following actions.

Having said that, the ideal just happened. Immediately after conversing with Telus business enterprise, I was not satisfied with the approach made available and requested to generally be tranferred for the LOYALTY dept. She adjusted the price of the information system but greater the price of the phone for any net of -$1. WHAT A JOKE!!!

I am attempting to renew my World-wide-web service once the 2 calendar year agreement expired. We even have primary cable which I never use and need to get rid of. It is unachievable to do this on line, as well as the telephone number for support may be very well hidden. I finally bought it from the reseller. I called the selection, and listened to AI try out for getting me to make it happen on-line, but You can not cease employing a service on line.

How can I find that person.  I feel I am heading into a new billing cycle and I have been functioning in circles for months

You can expect to then receive a text message when the agent responds, and you will comply with up at your earliest benefit.

I assume I am just old, but I don't forget a time when you could call a business, check with a human without sitting down on maintain for hours, and actually get customer service. Thanks Telus for a wonderful customer working experience.

  I am informed to speak to Loyalty and backbone and even now having no Telus technical support where by.  I have managed to speak to two folks who identified as them selves managers inside the Philippines, who couldn't help me.

The TELUS group acknowledges that our function spans a lot of Territories and Treaty places and we've been grateful for the normal Know-how Keepers and Elders who are with us these days, those who have gone prior to us as well as the youth that inspire us.

I will terminate all the services property and cellular with Telus and inform my friends and family to take action, which was the worst working experience I bought with Telus

In the coming months and months, we are going to be Doing the job to develop the products and services supported, so keep examining back again for updates.

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My skilled is an extremely affected person guy. He taught me how to fix my challenge in various effortless measures. What’s far more, he guided me by way of each individual action, often greater than after. I am truly grateful!

Looks as if all we are able to do now's air our grievances with a community Discussion board inside the hopes of someone in a position of authority can in fact do something about it.  

I had been ultimately supplied case number 21911243 and instructed that a supervisor would phone me back within just two hrs, which didn't happen. As a substitute, I had been informed that I necessary to wait around 24 hrs.